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Responsible Care

What is Responsible Care?
Responsible Care is the chemical industry’s commitment to continual improvement in health, safety and environmental performance. It is a global initiative. In the UK, Responsible Care covers the whole of the chemical supply chain – from manufacturers, through to distributors and logistics companies. Compliance with Responsible Care is mandatory for all CBA member companies involved in the trading, distribution, handling, movement and storage of chemicals.

How does Responsible Care measure performance?
Since 1993, CBA has measured the chemical distribution sector’s performance. This is a unique and valuable record illustrating the industry’s year-on-year progress.

Member companies are required to provide Indices of Performance covering key aspects of their health, safety and environmental performance. Since 1993, this data has been collected annually, aggregated and published as the distributor Indices of Performance Bulletin. It aims to provide CBA members and their employees, local communities, regulators and other industry stakeholders with a benchmark against which to measure the sector’s year-on-year performance.

Indices of Performance cover:

  • Fatalities and Reportable Injuries
  • Lost Time Accidents
  • Dangerous Occurrences
  • Transport Incidents
  • Waste Disposal
  • Convictions

In 2007, CBA launched a dedicated Logistics Index specifically to measure the health, safety and environmental performance of the growing number of logistics companies in CBA membership. Measuring similar Indices of Performance data is also collected annually, aggregated, and then published as the Logistics Index.

Whilst subject to year-on-year fluctuations, both the CBA’s Distributor Indices of Performance Bulletin and Logistics Index illustrate the long-term benefit of Responsible Care and its ability to deliver significant improvements in the industry’s health, safety, and environmental performance.

Click here for the latest Indices of Performance Distibutors Report

Click here for the latest Logistics Report

In addition to the Indices of Performance, each year individual Companies must also complete and return a Self-Assessment Questionnaire and an Improvement Plan designed to identify and remove any weakness in a member’s health and safety management system. An alternative to this process is available for companies undertaking third party verification.

Responsible Care Award
CBA’s Responsible Care Awards recognise the achievements of member companies beyond basic compliance with the programme. Three Awards are presented annually at CBA’s Annual Lunch at the Grosvenor House, Park Lane, London - for operational sites involved in distributing, manufacturing or blending; office-only companies; and logistics companies. One of these companies receives the CBA’s overall Responsible Care Award in recognition of its achievements.

Third Party Verification

Third Party Verification (TPV) is the independent third party assessment of companies in the chemical supply chain.

CBA recommends SQAS (Safety & Quality Assessment System), a pan-European system to evaluate the safety, security, quality and environmental standards of chemical distributors and Logistics Services Providers. It also offers a system of third party verification to Responsible Care. 

SQAS has a suite of assessment modules.  For chemical distributors, the European Single Assessment Document (ESAD) is a system for assessing the health, safety, security and environmental standards of their operations; whilst for companies providing transport and warehouse logistics services, the Transport Service and Warehouse questionnaires of SQAS provide a similar form of assessment

For further information, go to 


TPV offers additional benefits to companies handling high consequence dangerous goods – it allows them to benefit from 50% fewer inspections by the Department for Transport.

CBA has negotiated a landmark agreement with the Department for Transport (DfT) for member companies engaged in handling high consequence dangerous goods. This agreement is the first of its kind in the chemical sector and a major step forward for the industry.

To qualify for 50% fewer inspections by the DfT, companies must be compliant with relevant security regulations, be compliant members of the CBA’s Responsible Care programme, and hold a current independent Third Party Verification (TPV) assessment recognised by DfT and CBA.


To help member companies moving towards TPV, CBA is offering a FREE expert pre-assessment review. Whilst this will not constitute a SQAS/ESAD assessment, which can only be undertaken by an accredited assessor, it is designed to help a company gauge its state of readiness for an assessment and will be undertaken by CBA staff experienced in the development of the ESAD questionnaires and guidance. 

For further details, contact CBA’s Responsible Care Co-ordinator, Michael Cooper on 01270 258200 or e-mail


Click here for a listing of accredited TPV Assessors.


Click here for a listing of CBA member companies holding TPV.

Member Companies Eligible For The 2016 CBA Responsible Care Award

Actikem Ltd
A-Gas Electronic Materials
Arpadis UK Ltd
Azelis UK Ltd
Brenntag UK and Ireland Ltd
Chantry Chemicals Ltd
Cornelius Group plc
Dakram Materials Ltd
Gower Chemicals Ltd
HAAS Group International SCM Ltd
Hanson Logistics Ltd
Hawks Chemical Company Ltd
Hayman Ltd
Higgi Ltd
HW Coates Ltd
J V Barrett & Co Ltd
Langley - Smith & Co Ltd
Marlin Chemicals Ltd
Melrob Ltd
Monarch Chemicals Ltd
Multisol Group
Norkem Ltd
Potter Logistics Ltd
Rase Distribution Ltd
Richard Baker Harrison Limited
Solenis UK Ltd
Tan International Ltd
Tennants Distribution Ltd
Univar Ltd
WhitChem Ltd
Whyte Chemicals Ltd
XPO Supply Chain UK Ltd

Responsible Care Award 2015 Winners

Responsible Care 2015 Winners

Distributor Operational Site and Overall Responsible Care Award - Tennants Distribution Ltd

Tennants Distribution Ltd has fully embraced the Guiding Principles of Responsible Care and, in many respects, moved far beyond basic compliance with the programme. It has introduced systems, performance measures and a safety culture – backed by annual training assessments for all employees - that are continually monitored by specialist personnel and the company’s directors.

Logistics Services Responsible Care Award - H W COATES Ltd

The Award reflects the company’s commitment to Responsible Care and the achievement of the highest industry standards in its operations. The exceptional commitment of the company’s senior managers to the health and safety process as well as its investment in safety training has delivered year-on-year performance improvements.  The company also engages with the communities in which it operates through its support for environmental projects.


CBA’s Community Interaction Award aims to recognise an outstanding contribution to community interaction by a CBA member company, or one of its employees, or group of employees. Many CBA member companies – and their employees – give their time and resources to support local good causes, local schools, or sporting teams.  The CBA’s Award is an opportunity to acknowledge these initiatives and a member company’s commitment to the community in which it operates. 

The Award recognises Brenntag UK & Ireland effective links with its local communities that have been developed and are managed by the company’s 800 employees at sites throughout the UK.

In addition to maintaining active links with local schools and colleges, Brenntag’s employees have sponsored and taken part in a wide range of local initiatives as well as supporting local sports teams and charitable initiatives. The ‘Brenntag Giving’ initiative – again managed by employees – raised over £16,000 in the last six months of 2015 with the company adding a further £3,000.

In addition to selecting the winner of the Award, the CBA’s judging panel thought three other entries merited a special mention and the following companies have received Certificates of Commendation from CBA.

2M Group Limited  - With a focus on the STEM skills shortage, 2M Group helped school pupils, apprentices, university students and graduates gain access to the industry through museum presentation and participation, work experience, year in industry placements and ultimately, job offers.

Cornelius Group plc  - Cornelius Group have a culture of community interaction across a wide range of areas, from schools, community projects, to higher education. The company has a university student mentoring programme and an active charitable trust.
Camida Limited  - As well as a strong commitment to its local community, Camida supports initiatives across a range of activities, in education, sport and the arts, at a global and a local level.